Quik Vans Privacy Policy
Last Updated: 03 March 2025
At Quik Vans (“we”, “us”, “our”), your privacy is of paramount importance. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our courier, delivery, and moving services. We are committed to complying with the UK Data Protection Act 2018, the General Data Protection Regulation (GDPR), and all applicable data protection laws.
1. Data Controller and Contact Information
Data Controller:
Quik Vans is the data controller for your personal data. If you have any questions about this Privacy Policy or wish to exercise your rights under data protection law, please contact us at:
Quik Vans
Email: info@quikvans.co.uk
2.Data We Collect
We may collect and process various types of personal data, including:
Personal Identification Information:
Name, address, telephone number, email address, and other contact details.
Booking and Service Data:
Details related to your booking including pick-up and delivery addresses, service dates, and any specific instructions.
Payment Information:
Billing details and transaction records (processed securely through our payment providers).
Technical Data:
IP address, browser type, operating system, and other data collected through cookies or similar technologies when you visit our website.
Location Data:
If you choose to share your location for service optimization.
Communications:
Any correspondence you have with us via email, phone, or other channels.
3. How We Collect Your Data
We gather your personal data by various means, including:
Direct Interactions:
When you fill out forms, contact our customer service, or make a booking via our website, phone, or in person.
Automated Technologies:
Through the use of cookies, web beacons, and similar technologies when you interact with our website.
Third Parties:
From trusted partners or service providers when you use our services.
4. Purposes and Legal Basis for Processing
We process your personal data for the following purposes, relying on the corresponding legal bases:
Service Delivery:
To manage and deliver our courier, delivery, and moving services.
Legal Basis: Contract performance.
Customer Communication:
To communicate with you regarding your booking, service updates, and related enquiries.
Legal Basis: Legitimate interests and, where applicable, consent.
Payment Processing:
To process and record payments securely.
Legal Basis: Contract performance.
Service Improvement:
To analyze and improve our website and service offerings.
Legal Basis: Legitimate interests.
Compliance:
To comply with legal obligations, such as tax, accounting, and regulatory requirements.
Legal Basis: Legal obligation.
Marketing (Optional):
To send you promotional materials and special offers, where you have provided consent.
Legal Basis: Consent. You may withdraw consent at any time.
5. Data Sharing and Transfers
We may share your personal data with:
Service Providers:
Trusted third parties (e.g., payment processors, IT service providers) that assist in delivering our services. All third parties are contractually required to adhere to GDPR and maintain high standards of data protection.
Legal and Regulatory Authorities:
When required by law or to respond to legal processes.
Business Transfers:
In the event of a merger, acquisition, or asset sale, your data may be transferred to the relevant parties under conditions that ensure continued protection.
Where personal data is transferred outside the United Kingdom or European Economic Area, we implement appropriate safeguards (such as Standard Contractual Clauses) to protect your data.
6. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable law. The specific retention period depends on the nature of the data and the purpose for which it is processed.
7. Your Rights
Under GDPR, you have the following rights regarding your personal data:
Right to Access:
Request access to the personal data we hold about you.
Right to Rectification:
Request correction of any inaccurate or incomplete data.
Right to Erasure:
Request deletion of your personal data under certain conditions.
Right to Restrict Processing:
Request that we limit how we process your personal data.
Right to Data Portability:
Receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object:
Object to the processing of your personal data based on your particular situation.
Right to Withdraw Consent:
Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us using the details provided in Section 1. We will respond to your request in accordance with applicable law.
8. Data Security
We have implemented robust technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Although no method of transmission over the internet is entirely secure, we strive to protect your data using industry-standard security practices.
9. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse usage, and support our marketing efforts. You may adjust your browser settings to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our website.
10. International Data Transfers
If your personal data is transferred to a country outside the United Kingdom or the European Economic Area, we will ensure that adequate safeguards are in place to protect your data in accordance with applicable data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website along with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data. Your continued use of our services constitutes your acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, our data practices, or if you wish to exercise your rights, please contact us using the details provided in Section 1.
This Privacy Policy is provided for informational purposes only and does not constitute legal advice. We recommend consulting with a legal professional to ensure that your Privacy Policy complies with all relevant laws and is tailored to your specific business needs.
